Products are delivered to the delivery address indicated during the order process.
Sold products are shipped every Tuesday by registered mail, delivered against signature.
We take a meticulous care in packing and shipping orders. Every Art work bought , made from paper, is sent in a postal tube. Apparel and accessories are shipped in soft bubble reinforced envelopps. A two euro fee is added to the shipping fees for packaging and handling costs.
The timing for delivery is medium timing and corresponds to timing in treatment and delivery for the products sent from Metropolitan France.
In case of unusual delay you will receive an email.
In the territories outside the European Union, it is recalled that delivery may be delayed for so long as customs formalities and duties have not been carried out or paid by you, and you agree to this.
SERGEANT PAPER SARL cannot be held responsible for the delays (see terms and conditions)
In case of damaged delivery (already opened, missing product…), the Customer is due to notify the transport service and SERGEANTPAPER SARL, by any means, its refusal of the product within 3 days following the delivery.
Approximate Shipping rates for 1 postal Tube :
Dom – Tom
Germany, Belgium, Netherlands, Luxembourg
United Kingdom, Italy, Spain
Austria, Danemark, Ireland et Portugal
Finland, Norway, Sweden and Switzerland
Other eastern european countries and Maghreb
USA, Canada, Africa and Middle East
America outside USA, Asia, Oceania